[1]
H. E. A. Adiarsa, M. A. Huda, and I. G. N. S. Buana, “Analysis of the Influence of Infrastructure, Costs, and Services for the Crew’s PT. PELNI on Customer Satisfaction Using Principal Component Analysis (PCA) Method”, IJOCE, vol. 8, no. 2, pp. 82–86, Aug. 2026.