WULANSARI, Anita; SUBRIADI, Apol Pribadi. Developing Citizen Relationship Management (CiRM) Oriented E-Government Maturity Model. IPTEK The Journal of Engineering, [S. l.], v. 3, n. 1, p. 22–28, 2025. Disponível em: https://journal.its.ac.id/index.php/joe/article/view/8010. Acesso em: 27 jan. 2026.