Supply Chain Risk Analysis on Vending Machine Products (Study Case in XYZ Company)

Abstrak

The development of business and technology ecosystems demands
industry to always make adjustments. Supply chain changes become
one that is certain to happen. This change process allows the
company to manage and minimize risks. Therefore, it is necessary to
apply good risk management to minimize the impact of risk. As one
of the vending machine service companies in Indonesia, PT XYZ has
a long supply chain, covering the production process, assembling,
shipping and customer service. This research aims to identify risk
events and risk agents and determine the priority of risk agents in the
vending machine service company at PT XYZ. The design of this
research uses the first stage House of Risk method to identify risk
events and risk agents as wellas determining the highest risk agent.
Then the highest risk agent is ranked inPareto diagram to determine
risk agent priority. The prospect of this researchwill be an overview
of the risks that may arise in the vending machine servicecompany in
Indonesia.