Analysis and Mitigation of Strategic Risk Business Process by Considering Relationship between Risks: Case Study in Electricity Generation Companies

Abstrak

This study analyzes the linkages between the causes of strategic risks of
business processes which refer to the balance scorecard perspective in
company X, one ofelectricity generation company. Prioritized 87 risk causes
were identified at the outset using the House of Risk 1 method and the
Pareto principle so that 17 dominant risk causes were obtained, which were
then analyzed using the ISM method and then weighted using the analytic
network process (ANP) method to obtain the new ARP value causes risk
that had accommodated the relationship between the causes of risk. To make
it easier for companies to prioritize the handling of the 17 risk-causing
agents, a mitigation analysis was then carried out using the House of Risk
2 by considering the ranking of existing effectiveness to difficulty so that 8
effective strategies for handling agents causing risk were chosen.