PURWANTO, Yuli; PRAWONO, Wawan; KIRANA, Ratri Wandha. Analisis Kualitas Pelayanan di Perguruan Tinggi Negeri dalam Perspektif Higher Educati0n Performance (HEdPerf) Menggunakan Important Performance Analysis (IPA). Jurnal Sosial Humaniora, [S. l.], v. 15, n. 1, p. 52–64, 2025. Disponível em: https://journal.its.ac.id/index.php/jsh/article/view/2780. Acesso em: 30 jul. 2026.