Performance and Service Evaluation of Cibubur Toll Gate (A Case Study of Cibubur 1 Toll Gate and Cibubur 2 Toll Gate)

Abstract

Toll road is a road devoted to two or more wheeled vehicles (car, bus, truck) and aims to shorten the distance and travel time from one place to another. Along with the increasing number of vehicles, the traffic volume on the Toll road also increases, which causes a long queue at the toll gate. Therefore, the performance evaluation of the toll gate is required to obtain the optimum number of toll gates to accommodate the volume of existing vehicles at this time and in the upcoming years. This final project evaluated the queues at the Cibubur 1 Toll Gate, Cibubur 2 Toll Gate, and Cibubur 2 Satellite Toll Gate on the Jagorawi toll road section because queues often occur at these toll gates, especially during rush hours. Data taken when conducting a survey were the vehicle arrival rate, the service time, and the vehicle queue length. The analysis carried out was the analysis of arrival rates, service time, traffic intensity, and queuing analysis. Queuing analysis was carried out using the First In First Out method as a queuing discipline and the Single Channel – Single Phase method for queuing structure. The evaluation results of the toll gate were known to be the vehicle arrival rate at the Cibubur 1 Toll Gate of 531 vehicles/hour/ gate; Cibubur 2 Toll Gate of 421 vehicles/hour/ gate; Cibubur 2 Satellite Toll Gate of 337 vehicles/hour/ gate. The number of required gates was 12 for Cibubur 1 toll gate, 6 for Cibubur 2 toll gate, and 5 for Cibubur 2 Satelite toll gate. From the predicting analysis results in 2024, the number of gates required for each gate was obtained, namely 15 gates (10 ATG Single and 5 ATG Multi) for Cibubur 1 toll gate; 7 gates (3 ATG Single and 4 ATG Multi) for Cibubur 2 toll gate; 6 gates (3 ATG Single and 3 ATG Multi) for Cibubur 2 Satelite toll gate.