The Relationship between the Islamic Work Environment and Work Performance: The Mediating Role of Islamic Work Motivation at Bank Jatim Syariah Surabaya Employees
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Abstract
Purpose – This research aims to examine the relationship between Islamic Work Environment and Work Performance and the mediating role of Islamic Work Motivation at Bank Jatim Syariah Surabaya.
Methodology – This study employed a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) to examine the mediating role of Islamic Work Motivation in the relationship between the Islamic Work Environment and Work Performance. Data were collected through a Likert-scale questionnaire administered to all 40 employees of Bank Jatim Syariah, Surabaya Branch, using a saturated sampling technique.
Findings – The results indicate positive and significant relationships among Islamic Work Environment, Islamic Work Motivation, and Work Performance, with Islamic Work Motivation significantly mediating the relationship between Islamic Work Environment and Work Performance.
Originality – This study contributes by examining Islamic Work Motivation as a mediating mechanism linking Islamic Work Environment and Work Performance within the specific context of Bank Jatim Syariah Surabaya.
Practical implications – The findings provide valuable insights for Islamic banking managers in fostering an Islamic work environment that supports employee motivation and performance through fair leadership, trustworthy practices, respectful communication, and supportive workplace relationships, while ensuring that spiritual activities remain voluntary and non-coercive.
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